Job description
We are looking for a Customer Service Representative to join Prospectlabs.co based in Vilnius
You will be primarily responsible for supporting our customers via email enquiries, live chat and online calls providing outstanding customer experience and product knowledge every time.
Main responsibilities:
Resolve customer queries via email, live chat and calls
Provide an accurate response in a timely manner
We are a small but very fast growing team that are passionate about supporting people and having a great team atmosphere.
Requirements
Perfect written and spoken English
A minimum of 2 years experience in a customer service role (in English)
Tech savvy and a fast learner
Enjoy working in a fast-paced team and take on the challenge of making customers happy
Goal-oriented, organised and have great time-management skills
Very high attention to detail
A definite plus…
Keen interest and experience with LinkedIn
Company offers
Work life balance
Work from home 3 days per week
Health
Gym subscription
Monthly team building
Office
Table football
Game consoles
Bicycle storage
Shower
Tansport
Free parking
Other
Computer for personal usage
Frequent training
The starting wage is 1100 Euros after tax but will be