Responsibilities
Advising clients on various issues using email and voice support;
Outbound calls to clarify information or provide feedback to clients/partners;
Finding and proposing optimal solutions to the client in connection with the arising issues, accurate and timely diagnosis of the situation;
Solving complex issues, claims, helping the client in solving a critical situation;
Correct entry of information received from the client into the database.
Requirements
Knowledge of Swedish language (B2-C1);
Knowledge of English language (B2);
To be both a sociable and friendly team member as well as independent task performer;
To be fast and able to work in a dynamic work environment;
Multitasking skills;
Company offers
Remote selection process;
Great work conditions;
Corporate training for all new hires;
Additional health insurance after 6 months;
Active and fun corporate life throughout the year;
Career growth opportunities;
Rolling schedule (Mn-Sn)
Can provide a possibility for a temporary remote job opportunity for those living in other cities in Lithuania
Fraud Warning: Teleperformance hiring managers only email addresses to contact you. If you receive emails from Teleperformance hiring managers from any other addresses or personal email accounts, please contact us.
Salary
1731-1951 €/mon. gross