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Programos

CUSTOMER CARE AGENT (GERMAN, ENGLISH LANGUAGES)

1400 - 1800 EUR
rasti www.cvbankas.lt
Job description
  • Be responsible for a defined group of customers
  • Communicate with customers & authorities (solving issues, responding to requests, requesting documents)
  • Communicate with 3rd parties if needed (lawyers, bailiffs, etc.)
  • Prepare documents (contracts, POAs, etc.)
  • Handle incoming e-mails (directed to the Customer Support team address)
  • Manage ticketing system
  • Entry metadata to digital documents in a digital repository
Requirements
  • Excellent command of German and English languages
  • Higher education
  • Strong experience in a similar role
  • Intermediate Microsoft Office knowledge
  • Ability to meet deadlines in a fast-paced quickly changing environment
Company offers Work life balance Flexible work hours Remote work possibility Extra paid vacation Health Health insurance Office Free snacks
  • Salary range 1400-1800 EUR gross and yearly bonus
  • Training budget. Your development is essential – have an opportunity to choose what to learn
  • Health insurance. Healthy employee = Happy employee = Happy employer
  • Get fun. We encourage our teams to connect and celebrate their success
  • Flexibility. Choose your working hours and the place which suits you the best. By the way, loyalty brings you some extra vacation days
  • Workation. Work anywhere up to one month per year
  • Let‘s grow. Join initiatives, pitch your ideas, develop your strengths in the fast-growing international company
  • Common perks. Great office location, unlimited coffee, fresh fruits, volunteering activities, brunches – we all do that
Salary 1400-1800 €/mon. gross
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