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Programos

SPA Customer Service Executive

1348 EUR
rasti www.cvbankas.lt
Job description Take ownership of Spa reception and Spa bar, ensure guest enquiries are answered, reservations recorded correctly,
snacks & drinks served on time and payment procedures are completed
Provide high levels of customer service
Promote and up sell spa & wellness services and retail sales
Ensure the reception, retail area and Spa bar are clean and presentable at all times
Operate telephone system and Spa management soft, prepare daily reports
Accommodate members and programs guest’s enquiries, record and update their profiles Requirements 1-2 years' work experience in 5 stars Hotel or Spa
Excellent presentation and communication skills
Flexible in terms of working hours. May work during weekends and public holidays, adapt shifts as per business demand
Fluency in Lithuanian and English is a MUST. Russian an asset
Highly organized, curious to learn and develop, positive, flexible, team player, result oriented, able to work under pressure and meet deadlines, fine eye for detail, multitasking ability Salary 1348 €/mon. gross
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