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Programos

Customer Support - Team Leader

1700 - 2000 EUR
rasti www.cvbankas.lt
Job description Administration and improvement of customer data system
Management of information related to treatment plans, ensuring GDPR requirements
Quick, professional and accurate response (by email and / or verbally) to all customer and medical inquiries associated with provided services
Ensuring smooth and effective communication with customers in Lithuania and abroad
Creation of International Customer Care Centre, training and on-boarding of new team members, competence development
Development of Customer Service Standard, systematization and analysis of incoming data
Creation of processes that would improve customer service quality in Lithuania and foreign countries Requirements
  • You have higher education (medical education in the field of dentistry will be considered as an advantage)
  • have work experience in customer service for at least 3 years
  • You are confident, you actively look for information and able to make decisions quickly
  • You have great Lithuanian and English skills (Russian language would be considered as an advantage)
  • You are communicative and open for new experiences
  • You are able to perform multiple tasks at the same time, able to manage your time and set priorities
  • You have good computer skills (MS Office programs)
  • You are attentive to detail
  • You are willing to take personal responsibility for assigned tasks
Company offers Other Discounts for company products/services Frequent training Salary 1700-2000 eur/mon. net
a dynamic job in an organization which rapidly grows and expands into international markets
  • attractive salary: 2860 - 3370 EUR (gross) before taxes plus bonus
  • additional discounts for our production and services for you and your family members;
  • professional challenges and continuous improvement
  • a balanced and friendly team, environment which welcomes new ideas

Your confidentiality is guaranteed. We will inform only those candidates, who have successfully passed to the next selection stage.
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