id #2529436 01.11.2021

English Speaking Operations Specialist (1 year fixed term contract)

1350 - 1650 EUR
rasti www.cvbankas.lt
About company and main tasks: Cognizant is an American multinational company providing information technology, consulting, and business process outsourcing services. We are looking for collaborative, structured, and motivated English speakers to join one of our teams working with a prominent life insurance and pension savings company in the Nordics.

The team consists of 7 great specialists administering payroll data and providing technical support for corporate end-customers in a back-office setting. They play a critical role to ensure that clients in the Nordics receive the right pension by updating employment, resignation, salary, job percentage, and contact data on time.

Main responsibilities:
  • Working with various customized client core systems administering payroll data, such as employment, resignation, salary, job percentage data, and portal accesses
  • Ensuring information for new and existing clients is recorded into the core systems correctly within agreed deadlines
  • Communicating with peers, other teams, and the client effectively to solve problems promptly and ensure great customer service
  • Providing reports, statistics, and updates related to own area of work
  • Meeting individual productivity and quality targets
  • Proactively engaging in process improvement projects to increase personal and collective processing efficiency
  • Good English language skills (B1 high or above)
  • High-level organizational skills and attention to detail
  • Excellent time management skills with a proven ability to meet deadlines
  • Customer-focused mindset
  • Being a proactive and reliable team player
  • Wishing to work in a multicultural company and communicate with different cultures
  • Ability to adapt to changes quickly
  • Positive attitude and willingness to learn in a fast-changing environment
  • Norwegian language skills would be an advantage
  • Accounting, payroll, or bookkeeping skills would be an advantage
  • Previous experience with automation tools, including, but not limited to, Autohotkey, VBA, and UiPath, would be an advantage
We offer: Work life balance Remote work possibility Health Health insurance Office Bicycle storage Open and modern work place
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